Help Center



Can I cancel my order once it is placed?

Why did I only receive part of my order?

Do you have a return policy?

What payment methods do you accept?

Where is the confirmation of my order?

How do I track my order?


How much is the shipping fee?

Do you have free shipping?

As an online seller, how do you ship the items?

When will my order arrive?

I want to know more about International Shipping (e.g. rates).


I have a discount code, where do I enter it?

Do you have discount codes / where to find them?

Do you offer any discounts to repeat customers?